Frequently asked questions

Do I have to pay my insurance deductible? Yes, in Texas, homeowners are responsible for paying their insurance deductible. Contractors cannot legally waive or pay your deductible for you.

Does 1st Alarm Roofing handle the entire insurance claims process? Yes! What truly separates 1st Alarm Roofing is our expertise in insurance claims. We conduct the initial damage inspection, document all storm damage, meet directly with your insurance adjuster on your roof, file required supplements, and ensure your roof is fully restored according to policy coverage.

How do I know if I have hail or storm damage on my roof? Hail damage is often invisible from the ground. Signage includes dented gutters, missing shingle granules in downspouts, damaged window screens, or water spots on ceilings. We provide 100% free, no-obligation roof inspections with full photo documentation.

Are you registered with the BBB and fully insured in Texas? Yes. 1st Alarm Roofing is BBB A+ registered and carries full commercial general liability and workers' compensation insurance. We are certified installers of 95% of industry manufacturers with over 20 years of storm claim assistance experience.

How long does a typical residential roof replacement take? Most standard residential roof replacements are completed in just 1 to 2 days. Our crews maintain a clean job site and conduct magnetic sweep cleanups to remove all nails from your yard and driveway.

What warranty comes with my new roof? Every 1st Alarm Roofing project comes with our written Workmanship Guarantee in addition to manufacturer warranties (ranging from 30-year to lifetime warranties on architectural shingles).

Do you offer emergency roof tarping and leak repair? Yes, we provide fast-response emergency tarping and temporary repairs to prevent further interior water damage while your insurance claim is being processed.

1st Alarm Roofing · Richardson, TX 75080 · (972) 955-6823 · info@1stalarmroofing.com

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